Dosto, agar ap sirf 12th pass Undergraduate ya graduate hain, apko Urdu aur basic English bolni aur likhni ati hai, aur ap bina kisi fees ke ghar baithe aik verified job dhoond rahe hain, to Startek jise pehle Aegis kaha jata tha ap ke liye aik shandar mauqa lekar aya hai.
Is waqt Startek badi tezi se Blinkit ke blended process call, chat, aur email ke liye Customer Support Executives ki hiring kar raha hai. Aiye is job ki poori sacchayi, zimmedariyan, aur selection process ko asan Roman Urdu mein samajhte hain.
Job Profile Aur Mukhhya Zimmedariyan Job Description
Yeh aik Blended Customer Support ka role hai, jiska seedha matlab hai ke apko Blinkit ke customers ki samasyaon problems ko teen tareeqon se hal karna hoga:
Call Support: Customer ki shikayat ya order se jude sawalon ko phone par sunna aur hal karna.
Chat Chat Support: Live chat ke zariye customers ko foran jawab dena.
Email Email Support Customers ke emails ka professional tareeqe se jawab dena.
Main Kam: Blinkit par grocery order late hona, galat item deliver hona, ya payment refund jaise maslon ko suljhana aur customer ko 100% satisfaction dena.
Eligibility Criteria Kaun Apply Kar Sakta Hai?
Qualification: Kam az kam 12th Pass Undergraduate ya kisi bhi stream mein Graduate.
Experience: Freshers aur Experienced dono is ke liye poori tarah eligible hain.
Language: Hindi par majboot pakad aur basic English communication take ap chat aur email par likh sakein
Typing Speed: Chat process hone ki wajah se apki typing speed kam az kam 35 words per minute 35 WPM honi chahiye.
Technical Requirements Ghar Par Kya Hona Zaroori Hai?
Chunki yeh aik permanent Work From Home job hai, is liye apke pas interview pass karne ke badh yeh system hona lazmi hai:
Computer Laptop: i3 ya us se upar ka processor Intel AMD.
Operating System: Windows 10 ya Windows 11.
RAM: Kam az kam 8 GB RAM.
Internet: Aik stable broadband WiFi connection acchi speed ke sath.
Working Hours Aur Shift Ki Details
Working Days: Hafte mein 6 din kam karna hoga aur 1 din ki chutti week off milegi.
Shift: Rotational shift hogi, yani apki duty din ya raat kisi bhi samay lag sakti hai.
Chutti: Rotational week off hoga, zaroori nahi ke apko Sunday ko hi chutti mile.
Startek Blinkit Process Job Ka Summary Table
| Parameter | Details |
| Company Ka Name | Startek Aegis |
| Client Process | Blinkit Quick Commerce |
| Job Type | Work From Home Ghar Baithe |
| Hiring Fees | ₹0 Bilkul muft aur verified |
| Eligibility | 12th Pass Graduate |
| Zaroori Skills | Acchi baat cheet, 35 WPM Typing, Problem Solving |
Interview Crack Karne Ke Tips
Startek ke interview rounds aam taur par kafi seedhe hote hain, lekin apko in 3 cheezon ki taiyari rakhni hogi:
Customer Scenario Test: Ap se poocha ja sakta hai Agar koi Blinkit customer gusse mein hai kyunke uska doodh ka packet phat gaya hai, to ap use chat par kaise shant karenge? Jawab: Calm rahein, empathy dikhayein, aur foran refund ya replacement ka option dein.
Company Aur Domain Ki Samajh: Interview se pehle Blinkit app kaise kam karta hai aur Startek company kya karti hai, iske bare mein basic info zaroori juta lein.
Grammar Aur Communication Test: Chat aur email round ke liye basic grammar aur sentence formation ko thoda sahi kar lein.
Application Link Aur Agla Qadam
Yeh vacancy Naukri.com ke official portal par Startek ke HRs ne directly post ki hai. Agar ap upar di gayi tamam requirements par poore utarte hain aur is verified process ka hissa banna chahte hain, to ap apna updated resume Naukri portal par upload kar ke is role ke liye apply kar sakte hain.
Kya ap ke pas Windows 11 aur 35 WPM typing speed ki technical requirements is waqt maujood hain take hum iske assessment round ki mazeed taiyari shuru karein?